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<p id="isPasted" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; margin: 0px; padding: 10px 0px; color: rgb(113, 113, 122); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;"><strong style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: bolder; color: rgb(0, 0, 0) !important;">Klachtenregeling&#xA0;<p style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; margin: 0px; padding: 10px 0px; color: rgb(113, 113, 122); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">We willen al onze klanten blij maken met mooie producten, en daarom neemt Lideka jouw klacht serieus. Je kunt onze klantenservice daarom dagelijks bereiken. We helpen je graag.&#xA0;<p style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; margin: 0px; padding: 10px 0px; color: rgb(113, 113, 122); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: bolder; color: rgb(0, 0, 0) !important;">Een klacht indienen&#xA0;<p style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; margin: 0px; padding: 10px 0px; color: rgb(113, 113, 122); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">We gaan tot het uiterste voor een passende oplossing. Stuur een brief onder vermelding van je naam, adres, woonplaats en order nummer naar:&#xA0;<p style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; margin: 0px; padding: 10px 0px; color: rgb(113, 113, 122); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;"><strong style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: bolder; color: rgb(0, 0, 0) !important;">Lideka<br style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">Afdeling klachten<br style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">Koningsdreef 9<br style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">3261 NJ Oud-beijerland<br style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000;"><br style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">Of stuur een e-mail naar:&#xA0;<a href="mailto:klantenservice@lidekahome.nl" style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; color: inherit; text-decoration: underline;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">klantenservice@lidekahome.nl</a><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">&#xA0;<p style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; margin: 0px; padding: 10px 0px; color: rgb(113, 113, 122); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">Nadat we je brief of e-mail in goede orde hebben ontvangen, krijg je van ons een ontvangstbevestiging met verdere instructies. Een inhoudelijke reactie volgt uiterlijk 7 dagen na ontvangst van de klacht. Ook daarin zullen we altijd streven naar een snelle, klantgerichte en goede afhandeling.&#xA0;<p style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; margin: 0px; padding: 10px 0px; color: rgb(113, 113, 122); font-family: &quot;Open Sans&quot;, sans-serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">Waar nodig kun je jouw klacht ook indienen bij de Geschillencommissie Thuiswinkel. Meer informatie hierover vind je op de website van de&#xA0;<a href="http://www.sgc.nl" target="_blank" rel="noopener noreferrer"></a><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;"><a href="http://www.sgc.nl" rel="noopener noreferrer" target="_blank">Geschillen Commissie Thuiswinkel.</a><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;">&#xA0;Ook kun je terecht bij het&#xA0;<a href="https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&amp;lng=NL" target="_blank" rel="noopener noreferrer"></a><span style="box-sizing: border-box; border-width: 0px; border-style: solid; border-color: rgba(228, 228, 231, var(--tw-border-opacity)); --tw-border-opacity:1; --tw-shadow:0 0 #0000; --tw-ring-inset:var(--tw-empty, ); --tw-ring-offset-width:0px; --tw-ring-offset-color:#fff; --tw-ring-color:rgba(59, 130, 246, 0.5); --tw-ring-offset-shadow:0 0 #0000; --tw-ring-shadow:0 0 #0000; font-weight: 400;"><a href="https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&amp;lng=NL" rel="noopener noreferrer" target="_blank">Europese Online Geschillen platform (ODR)</a>.

Wij waarderen uw tevredenheid over onze producten en diensten en daarom neemt Lideka Home uw klacht serieus. Meer info over onze Klachtenregeling vindt u hier.

KlachtenregelingBijgewerkt 10 months ago